Kissflow
Success Stories
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Key Highlights
28+
Processes
42
Group Companies
70+
Users
Industry
Telecom & Media
HeadQuaters
Japan
The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.The drag-and-drop part of designing workflows is amazing.
Oliver Umehara
IT Manager
Key Highlights
30+
hours saved per week
35%-45%
reduction in process cycle time
2,500+
items processed
Industry
Manufacturing
HeadQuaters
Kenya
The Kissflow team met our expectations and helped make the transition smooth. The support personnel has been very helpful and always available when needed to help us to fix issues.
Nicholas Githinji
Project Manager
Key Highlights
450+
Processes
10x
ROI
10,000 +
Users
Industry
Energy
HeadQuaters
USA
One of our Finance Leads said, ‘This is so easy, even my mom could do this. It was extremely intuitive and straightforward.’ The watermark was, 'I don't need to call IT to do this. I can do it myself.
Renee Villarreal
Senior Director of IT
How Environmental Engineers beat growing pains
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Industry
Energy & Utilities
# of Employees
11-50
Headquarters
USA
Industry
Energy & Utilities
# of Employees
11-50
Headquarters
USA
Specialty Earth Services, LLC
Since 2003, Specialty Earth Sciences (SE Sciences) has successfully turn-keyed hundreds of projects providing professional environmental consulting, remediation, and industrial services to municipalities, governmental agencies, manufacturing and industrial processing customers, engineering firms, property developers, and the legal community. They serve clients coast to coast from multiple operation centers. From site assessments to groundwater remediation, they can manage any and all aspects of an environmental project life cycle. Working with land owners, regulatory agencies, consultants, attorneys, residents, and businesses to keep projects moving forward.
Lindsey Higgins
Office Administrator
“Customer service has been great. The few times I’ve had any issues, they’ve been able to straighten everything out, which has been really nice. Most companies don’t do that.”
Challenges faced
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Lack of visibility. The admin team had zero visibility into who submitted purchase order requests and who approved them.
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No accountability. Since purchase orders were difficult to track, accountability was poor.
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Ease of access. Employees struggled to locate information as it was scattered across.
Solution
When Specialty Earth Science expanded its operations to include an office on the west coast, all of a sudden, those easy purchase order requests were a source of chaos.
“We had situations where people were requesting POs for large amounts, but no one seemed to know what they were for or who was supposed to approve it,” said Lindsey Higgins, Office Administrator for Specialty Earth Services, LLC.
Lindsey researched various workflow tools and chose Kissflow. She set up the process herself using the ready-made Purchase Order application. She customized it for her office and saw the effects immediately.
“Now we can actually see who is requesting what and when. The accountability side has made it a lot better.” Lindsey often uses the reports feature to track requests and make sure everything’s running smoothly.
However, like many Kissflow customers, Lindsey’s favorite feature is exceptional customer service. “Customer service has been great. The few times I’ve had any issues, they’ve been able to straighten everything out, which has been really nice. Most companies don’t do that.”
Results
Specialty Earth Sciences could experience the following benefits instantly:
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Ease of tracking purchase order requests
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Improved accountability
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Smooth communication between offices
Specialty Earth Services, LLC is now looking at more ways to automate some of its systems to help its offices communicate more effectively. When the offices are thousands of miles away, transparency and easy access to information is crucial. They are looking to add a Vendor Onboarding app soon as well.
