Solution

Mindtickle wanted to improve visibility into its procurement process and gain control of its expenses. Being a hypergrowth company, the business required a lot of customized workflows to cater to the brand's needs. They were on the lookout for a flexible platform that would enable them to realize their version of becoming a global brand. In short, they wanted to detangle their complex process, simplify it, and streamline their purchasing operations.

Kissflow Procurement Cloud streamlined Mindtickle’s implementation process by centralizing all its activities in one hub. Custom workflows were established to meet their specific needs, ensuring the procurement manager evaluated requisitions before initiating RFPs. To expedite the supplier selection process, shortlisted vendors could now send their demos directly to requisitioners. Vendor quotations, negotiations, and compliance checks were meticulously reviewed and approved by the legal and infosec teams. Purchase orders followed a structured approval process, with the purchase head overseeing standard limits and the CTO managing higher amounts. Requisitioners conduct general verifications of purchases. The finance team then processes payments for goods and services upon receipt of properly approved invoices.

On top of this system, Mindtickle wanted to keep track of the additional licenses that they purchased. Usually, what happens is that after the initial purchase of a license, Mindtickle keeps adding more licenses. These additional licenses were going unnoticed because of a lack of a system. Kissflow Procurement Cloud offered them complete visibility into their licensing as well.

By streamlining its overall procure-pay process, Mindtickle was able to bring complete transparency into its purchases.