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Kissflow
Success Stories

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Key Highlights

28+

Processes

42

Group Companies

70+

Users

softbank-1-1-2

Industry

Telecom & Media

HeadQuaters

Japan

The beauty of Kissflow is how quick and easy it is to create the apps I need. It's so user-friendly that I made exactly what I needed in 30 minutes.The drag-and-drop part of designing workflows is amazing.

oliver umehara

Oliver Umehara

IT Manager

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Key Highlights

30+

hours saved per week

35%-45%

reduction in process cycle time

2,500+

items processed

ramco-1

Industry

Manufacturing

HeadQuaters

Kenya

The Kissflow team met our expectations and helped make the transition smooth. The support personnel has been very helpful and always available when needed to help us to fix issues.

Nicholas Githinji-1

Nicholas Githinji

Project Manager

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Key Highlights

450+

Processes

10x

ROI

10,000 +

Users

mcdermott-2

Industry

Energy

HeadQuaters

USA

One of our Finance Leads said, ‘This is so easy, even my mom could do this. It was extremely intuitive and straightforward.’ The watermark was, 'I don't need to call IT to do this. I can do it myself.

rene-villarreal

Renee Villarreal

Senior Director of IT

company-logo

Replacing redundant applications with a single solution

Kissflow success stories

Industry

IT Services and Consulting

# of Employees

1,001-5,000

Headquarters

South Africa

Industry

IT Services and Consulting

# of Employees

1,001-5,000

Headquarters

South Africa

Axiz

Axiz is a leading global distributor of digital technologies and services. It provides technology intelligence to its business partners and helps them build commercial and technological ecosystems.

Frederic Jansen van Rensburg

IT Business Systems Engineer

“[Before Kissflow,] The turnaround time for these processes was very, very long as we couldn’t track the requests.”

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Challenges faced

  • Manual processes. Axiz manually handled processes in an extremely cumbersome, time-consuming, and inefficient way using Microsoft Outlook and Adobe Sign.

  • Poor process visibility. The stakeholders had no visibility into the progress of the requests because critical information was scattered across multiple tools, and there was no single source of truth.

  • Disjointed teams. The lack of a single low-code platform restricted the flow of information between cross-functional teams and systems, creating silos and hindering collaboration.

Solution

Before Kissflow, Axiz used Microsoft Outlook and Adobe Sign to manage processes and approval workflows. Like most organizations that used these tools for managing operations, Axiz struggled to track all the processes and approval requests through these tools. Employees spent hundreds of hours sifting through thousands of email threads to access relevant business information.  

Frederic Jansen van Rensburg, IT Business Systems Engineer at Axiz, manages all of Axiz’s in-house source products. He is also responsible for helping business units automate use cases with Kissflow.

After implementing Kissflow, Axiz could replace several overlapping applications and solve multiple use cases using a single low-code platform. As a result, the organization has saved a lot of time and money. Frederic attributed this success to the simplicity of the platform.

Frederic said, “[Before Kissflow,] The turnaround time for these processes was very, very long as we couldn’t track the requests.” Axiz also experienced decreased accountability as there was no visibility on where a request was stuck within a workflow. However, with Kissflow, they could easily track, manage, and automate all the processes. The turnaround time was also fast.

At Axiz,  the Finance, IT, and HR departments have been heavy users of Kissflow. They have automated and streamlined over 55 use cases, including some of the key processes, such as:

  • Expense claims

  • Trade payables

  • Travel requests

  • New employee onboarding

  • Profile change request

  • Hardware demo request

  • Staff requisition

  • Status change

  • New role requisition

  • Employee loans and advance

  • Government order vetting

Axiz has integrated Kissflow with important third-party applications such as Sage ERP and Microsoft Outlook to maintain data accuracy. They plan to integrate Kissflow with more systems using its latest AI Field Data Mapping in Kissflow Integrations.

When asked about his experience with Kissflow, Frederic highlighted how the Kissflow Community and Support have been instrumental in Axiz’s success with Kissflow. He said, “The Kissflow Community is always ready to help and guide if you need assistance. When I have time, I’m always on the Community page.” He added, “I use a lot of software products and Kissflow has the easiest Community platform.”

Results

Using Kissflow, Axiz could achieve the following major milestones:

  • 80% reduction in process development time

  • 55+ active processes used by 185 active users

  • 50% reduction in process cycle time

  • Saved a lot of money on travel

Axiz is excited to complete its digital transformation journey by automating more using Kissflow.

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